I keep calling but to no avail. How to Get Rid of a Timeshare with a Mortgage Balance? Not much else he can do he says. All they would say is "that is what your maintenance fee guarantees". Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Go figure. Search. Cancun, Quintana ROO Mexico C.P. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. Greetings from Earl in Fredericton Promotoria Sunset Group Timeshare Owners Lawsuit For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. If the plaintiff loses the case, no one is compensated. Consulting. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. We were being scammed and taken advantage of financially. We trust this article has been useful. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. Our original contract told us that we could use those or any other Sunset property at any time. The Judge overseeing this case is EDWARD NICHOLAS. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. My wife and I had a bad experience with them also. They promise you everything and deliver NOTHING! the marina which is not even built yet was one of the best though. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . I only get emails. I am okay to take the 'hit' with collections, but did you make any more payments? We are Americas #1 Timeshare Exit Resource. This is multiple scenarios with the same story. PRIVACY POLICY Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. Update: Did get my money back from the credit card company, was sent to a collection agency. I politely declined the offer. Sunset Beach Group review: Scam. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. This is another forum with more complaints about this company: Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. Everything said was identical, currently arguing with them to cancel the contract. I was in suspense. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. This category only includes cookies that ensures basic functionalities and security features of the website. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. Filed March 20, 2017 Same issues here, please let me know if you found solutions or atty, or any lawsuit. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. It's a lie. Please don't fall for anything that has Royal Elite's name on it. I wanted to see what they were required to provide to us in the contract. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. I cannot even sell mine for $1. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . Sunset Solutions Group Response Apr 23, 2020. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. What should we do? Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. The complaint has been investigated and resolved to the customers satisfaction. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. The document they show is a complete fake. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. 2. It says right in the contract that you own nothing, it is a membership fee. If a hurricane destroys the building, there is no required repair or fix. Sue me [censored]es! That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. So would I Earl. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. The Better Business Bureau is a great way to check if a company is reputable. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. Hopefully USA will read all of these issues; FBI please help . Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, Lie #3. The whole thing is a rip off as far as I can tell and very stressful for anyone. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. We were sucked in by their promise to get us a balcony for an inside cabin rate. After this they charged our credit card and cashed a "check" payment for the same month's payment. Therefore, we used the five day right of rescission as stipulated in the contract. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. The combined costs was equal to or greater than what was being offer. This scammers has to stop. How to get rid of Avalon Vacation Club Timeshare? The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. You can explore this all the more effectively by reading past timeshare exit reviews. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. I insisted that they email me the properties that are offering n the package as destinations. has a reference to a class action law suit filed in 2017 I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! They still refused to let me leave with a copy of the unsigned contract to review with an attorney. We did continue our vacation and had a great time in Cancun. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. There is nothing stated in the contract This effectively nullifies the contract. I wanted a cancellation and return of my money. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Please be aware of these types of schemes. I bought their package and regret it very much. Hopefully one day their tactics will end, I meant they are professional scammers. but this timeshare by Royal Elite/Sandos. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! This is designed to make it easier for people to get out of their contracts and make better choices in the future. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. The first thing you need to watch out for is the timeshare sales pitch. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. How to Get Out of a Sheraton Vistana Timeshare? Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. The plaintiff is . Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. It does not guarantee any level of quality of the room. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php i am assuming that you will get this message? Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. We accepted the second option. You also have the option to opt-out of these cookies. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. How to Get Out of Raintree Vacation Club Timeshare? They tell you lies to make you buy their packages. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. They said that they needed some business write offs for their firm. This turned out to be a Big Mistake! This review was chosen algorithmically as the most valued customer feedback. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Hire a Legitimate Timeshare Exit Company. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. They have an office in Miami - which they do business from there. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. I'd rather just pay for the SUV rental and enjoy my vacation. She added that the package is a great value, that it is transferable, and has no expiration date. please ask me how: maintenancefee@sunset.com.mx". It does not say what "services" are. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. You can also try to sell your timeshare on your own. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. A. How To Cancel a Vacation Village Timeshare? All it says is "access to services". I actually thought we had a decent price, and wanted the deal to work. 1. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! Login. Unfortunately, almost every timeshare exit company promises to do the same thing. How to Cancel Royal Holiday Club Timeshare? This was in March and up until this day they still haven't paid our membership to Ice Gallery. The last thing you want is to hand over your hard-earned money to a scammer. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. It all started the moment we stepped off of the airplane in Cancun, Mexico. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Hello I was scammed too. Un-believable, this firm must be put out of business. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. How to Get out of the Ritz Carlton Timeshare? We finally caved in and agreed to meet the last day that we were there. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Necessary cookies are absolutely essential for the website to function properly. Sunset Group, Customer Service Center - csc@sunset.com.mx. Our mission is to eliminate scams in the timeshare industry. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. Sunset Solutions Group consumer reviews, complaints, customer service. They just called my house. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. 4. you paid 22 275, how many weeks and were you non the platimun plan? This may also include calls and text messages to my wireless telephone numbers. Just a thought. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else.
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