Hi there,We sincerely apologize for your negative experience. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. In the Business to Business Service category. We always try our best to do our job well, and your kind words make it all worthwhile. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. 5/5 Jay! Founded in null . We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Its also one of the few cash advance apps Ive reviewed that offers cash advances. This person deserves a raise! Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. See this Kraken review to learn the pros and cons of Kraken. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Have a blessed day. I will never use this card again and I will tell everyone I know to never get one. That's why we provide features like your Approval Odds and savings estimates. Have a blessed day. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Or if I brought up my case number, they would stop replying and end the chat/call. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Customer service rep Zachery Marshall was very polite and patient. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. The platform has collectively provided employees with $5B+ in earned wage access. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. :). Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Find out how we combat fake reviews. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Consider a provider that doesnt require you to work for a partner company instead. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If your employer does not use PayActiv, you may be better off with a different option. Have a blessed day. Conclusion. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. This product doesn't have any reviews yet. Hi Lasheka,We sincerely apologize for your negative experience. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Its free to load money onto a Payactiv card, but if you want to transfer funds to your bank, pick it up at Walmart, spend it with Uber or Amazon or use the bill pay feature, you can expect to pay additional fees. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. We always try our best to do our job well, and your kind words make it all worthwhile. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. Hi Hadar,We sincerely apologize for the inconvenience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Ray M. made it so easy to get set up where i can have access to my wages. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. . If I have any future issues, I know I will be taken care of. We'd like to turn this around and resolve your issue ASAP. Finder.com LLC. CONS. One of our representatives will be reaching out to you shortly. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. so i contacted pay activ due to some account issues. Was never asked what the issue was. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Payactiv: Enrollment is free. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Very helpful, understandable and fast. Up to 4 days early deposit of government payments2. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. This is the absolute worst app!! lawanda moore. eToro Review 2023: Is It the Right Trading Platform for You? PayActiv achieves high marks in both areas. This date may not reflect recent changes in individual terms. Receive and send funds to other members. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Hi Clechelle,We sincerely apologize for your negative experience. There are no monthly maintenance fees to have a PayActiv account and no activation fees. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. The . Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. App Store is a service mark of Apple Inc. One of our representatives will be reaching out to you shortly to assist you. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. payactiv.com Review - Scam Detector. Have a blessed day. Great customer service!!! But a small percentage of users didn't have a seamless experience. Have a blessed day. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. Otherwise, read on! All five stars is for Ned not this company.I've been having an issue since Feb 10. Have a blessed day. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. I love this guy!! However, there are very few additional fees. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. These offers do not represent all deposit accounts available. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. 5000+ G2 reviews. I appreciate her help please give her a raise . We spend all day researching the ever changing landscape of HR and recruiting software. Feb 16 I finally get connected to Ned. I have been using payactiv for almost 3 years now and they never get my hours worked right. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. PayActiv. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. We'd like to turn this around ASAP. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. We also ensure all reviews are published without moderation. Credit Karma is committed to ensuring digital accessibility for people with disabilities. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Over 3 million HR leaders trust our advice. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Read 4 more reviews about Payactiv Inc. LM. I dont ever try leaving bad reviews because it hurts businesses. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Advice to Management She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Hi Shelly,Thank you for taking the time to write a review about your experience. Horrible business and customer service. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. If there's anything you need in the future, we're here 24/7. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. And PayActiv comes close, which is why it earned a 4.9 rating in this category. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. We're working on your case. You can click on the 'unsubscribe' link in the email at anytime. . Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. Agent assisted me and resolved my issues very quickly. Hi Erica,Thank you for taking the time to write a review about your experience. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. He deserves recognition. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. :). Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages.
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